GRASSHOPPER MANUFACTURE

Privacy Policy

This privacy policy, describing our measures employed to protect privacy is disclosed to users who are using Grasshopper Manufacture Inc. web site and GhM Store. The web site agrees to disclose our policy to execute our pledge for private information.

  1. Collecting personal information
  2. Using personal information collected
  3. Cookies
  4. Logs and files
  5. Links
  6. Security
  7. Passing to the third party
  8. Indemnificationて
  9. Option/ Opt out
  10. Updating the privacy policy

For inquiries regarding how we treat privacy information, please contact

■ Definition of personal data

Personal data refers to (i) the data that can specify an individual directly such as name, address, telephone number, email address, sex, and birthday; (ii) the data that belongs to an individual such as credit card number, history of use, charges made, preferences, interests; and (iii) the copies of official paper. We treat personal data obtained from our web site with equal level of confidentiality to our own confidential information regarding our business matters. Additionally, information obtained from offline and even if the data would not specify individuals, they will be treated just the same if they can specify individuals when combined.

1. Collecting personal information

Our company is the only one owner of the information collected on this site. We shall not sell, shared or lend the information to others in a way which is not specified in this privacy policy. We ask for personal data upon user registration and upon payment process for service when our service is used. From users’ browsers, we receive the data such as users IP address, cookie information and pages seen by users, and record them on our server automatically. However, information that can let us narrow down individuals will not be collected from this. Also, official document are sometimes requested for users to prove their identity off line. Information collected off line and from other sources will not be added or supplemented to the information collected online without the approval of the individual.

2. Using personal information collected

All the personal data collected from the survey done upon users registration and upon signing up for our support, shall only be used to provide our service. Please note that the data will also be used for us to provide users information, such as one regarding a new service. Also, information provided when you receive our support will be disposed of when they are reasonably regarded as unnecessary in the accordance to our normal business operation. Also, the personal data can be modified or changed via changing the registered data. If you have any inquiries regarding how we treat privacy, please contact.

The purposes for personal data to be used are specified as blow and we will not be using them for any other purpose.
  • to provide customer support and other follow-up services
  • to provide information regarding special offers, new products and such
  • to send prizes for those who won a contest and such
  • to check the record of order and shipment when GhM STORE is used
  • to settle service fees and collect unpaid fees
  • to handle disputes and lawsuits

3. Cookies

Our company uses cookies as needed. Cookies are a unique text file and can be sent from the web site to the users’ browsers. Cookies enable us to create information based on the preference of the user’s browsing pattern. We use cookies on our “service and support web site” to record how the user’s page is personalized or what product and/or service are registered. Also we use cookies on a part of advertisement system. When the users do not want us to use cookies in their browsers, they can set up the browser to deny cookies or have a warning appear on the browser when the site is receiving cookies. However, if the cookies are denied, then the service on our site can be affected. Also, using cookies, we collect information to improve usability on our site. However, we do not specify personal data based on information from cookies in any case.

4. Logs and files

Our company analyses trends, and access logs in order to manage the site, detect users’ behavior and to improve usability. The access log mentioned here is not linked to the information that can specify individuals.

5. Links

This web site includes links to other web sites. We, Grasshopper Manufacture Inc., do not take responsibility over how other sites handle privacy information. This privacy statement is applied only to the information collected on the web site our company manages.

6. Security

Regarding personal data collected on our web site, we take a various measures to protect them from losses, missuses, unauthorized accesses, falsification, breach and such. Regarding our own employees, we make announcement regarding our privacy policy and security and we have a chief administrator for protecting personal data and we hold lectures and internal audit periodically for all of us to understand and protect privacy. Also each employee has strictly limited access to personal data and is overseen rigorously and every one of them is obligated to protect the information as they sign non-disclosure agreement upon their employment.

7. Passing to the third party

Our company does not disclose personal data to any third party, except to the third parties delegated to handle part or all of our business to provide the service or answers requested by the owner of the information or to provide any of our services on behalf of us. Nonetheless, when requested by an authorized party by law or ordinance and such, including court, police, tax office and consumer affairs bureau, the information may be disclosed without the permission of the individual. Also, when we delegate work to a third party, we disclose information limited to the ones necessary to fulfill their tasks and we strictly review their practice of how to treat personal information and have them sign our non-disclosure agreement regarding personal data to obligate them to treat the information as strictly as we do in our company.

8. Indemnification

In case the user disclose his/her own personal information on internet (through using the chat service via mail, chat, bulletin board, game or inappropriate tools), there is a possibility that the information is collected by other users. We will not be responsible for any damages the user may receive from this. Please manage the security of sending out information as it is your responsibility.

9. Option/ Opt out

Opt out means an opportunity to limit the use of information provided to us by users afterwards. Currently, the purpose of usage for the users information collected are specified under “2. Using personal information collected” and limited to the ones necessary for the users to use our service, so the opting out part of the usage, specified, is not allowed. If the user does not wish to provide personal information, it’s possible to choose not to provide it. However, please note that if the information is absolutely needed to provide the service, we may not be able to provide the service. If there is a possibility that the users information are to be used beyond the scope, specified on our policy, the users will be notified in a manner that is easily understood, and then, they will be given a chance to opt out individually. If the new purpose cannot be agreed, then the user can choose to deny it. Also, the personal information provided to us will be maintained so the users can check and modify or change through our web site anytime.

10. Updating the privacy policy

This privacy statement is separate from agreement for each service, and it is not to obtain the approval of the users, but to disclose our ways in which we handle personal data. We may improve or modify our privacy statement upon any change of law or our business activities or users request and such. In such cases, the change will be notified in a manner easily understood and the change will take effect after a certain grace period.

If you have any questions regarding our treatment of personal information, please contact

Supplemental provision Enacted from August 1, 2013

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